Shipping policy

🚚 Shipping Policy

At Solar Manila, we aim to get your order to you fast, safe, and hassle-free. All orders are shipped via J&T Express, our trusted logistics partner.

📍 Where We Ship

We currently ship nationwide across the Philippines — from Metro Manila to provincial areas.

⏱️ Processing & Delivery Time

Processing Time: 1–2 business days (excluding weekends and holidays)
Delivery Time After Dispatch:
- Metro Manila: 2–4 business days
- Luzon: 3–5 business days
- Visayas & Mindanao: 4–9 business days

Please note that delivery times may vary during peak seasons or due to weather and location accessibility.

📦 Tracking Your Order

Once your package is shipped, you’ll receive a tracking number via email or SMS. You can track your order on the J&T Express Tracking Page:
https://www.jtexpress.ph/index/query/gzquery.html

💸 Shipping Fees

We offer nationwide shipping rates calculated at checkout. Shipping promos (e.g., Free Shipping) will be announced during select campaigns or on product pages.

❗ Missed Deliveries or Returned Packages

If the courier is unable to deliver your order after multiple attempts, it may be returned to us. We’ll contact you to arrange re-shipping — additional shipping charges may apply.

📬 Address Accuracy

Please ensure your shipping address, mobile number, and landmark info are complete and accurate. Incorrect or incomplete information may cause delivery delays or failed deliveries.

📨 Questions?

Feel free to reach out to us at hey@solarmanila.co for any shipping-related inquiries.